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Author: gotrashyinc

The new economy has reshaped the service industry   It’s only a slight overstatement to say that a business is a living organism. In its early years, a company is reliant on assistance, advice, and care in order to make it. As it grows, other organisms come...

Offering the right event for your residents   There is a scene in the now-finished American version of The Office in which the staff is killing time in the Dunder Mifflin parking lot because a fire broke out in the breakroom. A large red fire engine flanks...

Sometimes you have to go it alone   I was fresh out of college. I put in a year in the retail industry and when I got into management, it was time for my own place. My folks still lived in town that year. They gave me...

Retail’s biggest day leaves us with plenty of junk   So many of the joys in life come with immediate repercussions. But we don’t let it ruin the fun, do we? The after-dinner bloat from a good Thanksgiving meal is no reason to pass up on turkey...

Retaining residents is all about first impressions   A retail industry boss once told me that customer service is 90% first impressions. It took awhile to fully grasp how correct she was. Whether you had to deliver bad news: “We cannot take back this old item, I’m...

And do we really need to?   Growing up, my father would wake me from a fall Sunday afternoon nap with a rake in hand. There was no arguing. We had two acres of beautiful Black Walnut, Hickory, and Oak trees shading a lush green lawn. In...

Fostering a healthy and productive workplace   We spend a lot of time these days thinking about the customer experience, don’t we? We should. Without them, we are out of business and looking for work. But how much time do we spend considering our employee experience? Unless...

How to take a place from a home to an income generator   Digital platforms have made it easier than ever to make some extra cash off of the things you own. These days, you can rent a strangers car, home, or camping gear affordably through digital...

Even the most modest budgets can help drive traffic   There was a time when only professionals and partners could help you market and promote your property. You either hired someone with the knowledge and expertise to create a marketing strategy and an advertising plan, or your...

It’s not easy working around the mess and chaos   Five simple steps can help you and your team navigate an office remodel or redesign. It won’t make it easy, but it will be a lot less painful. Rest assured, there is no way around the fact...